We believe life is too short to spend it cleaning !
Welcome to Time For You Domestic Cleaning East Devon
Welcome to Time For You Domestic Cleaning East Devon, your trusted local branch of the nationally recognised Time For You franchise. We specialise in delivering professional home cleaning services tailored to meet the unique needs of each client in East Devon. With our commitment to quality and reliability, we ensure that your home is maintained to the highest standards of cleanliness and comfort.
At Time For You Domestic Cleaning East Devon, we understand that your time is precious. That’s why we offer flexible cleaning solutions designed to fit seamlessly into your busy schedule, allowing you to enjoy more of life’s moments without the burden of household chores.
Whether you need a one-off deep clean or regular maintenance, our dedicated team of experienced cleaners is here to help.
Where Reliability Meets Affordability, Built on Trust.
We recognise that welcoming someone into your home requires significant trust. You deserve cleaning professionals who respect your space, handle your belongings with care and maintain absolute confidentiality. Your peace of mind matters – which is why many clients tell us that knowing they can trust our team is what they value most about our relationship.
We understand that value matters to you. You shouldn’t have to choose between quality cleaning and affordability. Many of our clients appreciate knowing exactly what they’re paying for without worrying about hidden costs or unnecessary services. Your budget priorities deserve respect and finding that perfect balance between quality and cost shouldn’t be complicated.
Your time is valuable and we understand how frustrating it can be when services aren’t delivered as promised. Consistency matters – from communication to punctuality to thoroughness. Our clients often tell us that what they appreciate most is simply knowing they can count on us, allowing them to focus on what’s important in their lives whilst leaving the cleaning details to us.
Call Today Don't Spend Your Life Cleaning
BOOK A CLEANER
Affordable Rates:
- Weekly : £18.50/hour + VAT
- Fortnightly : £19.95/hour + VAT
Experience a spotless home without the hassle.
Book now!

What Our Clients Are Saying About Us
Looking for trusted home cleaning services in East Devon?
We provide affordable and thorough cleaning solutions tailored to your needs.
Mrs Rusket
Kilmington, Devon. EX13
“An excellent level of quality cleaning. My housekeeper is really helpful, and reliable with home help. I could not do without her now. Thank You!
Mrs Frey
Exeter, Devon. EX2
“Thank you for introducing me to my domestic cleaner. She performed all aspects of my house clean fantastically well. I have definitely found an efficient domestic cleaner!”
Mrs Flute
Exeter, Devon. EX2
“The cleaner you introduced to me has always been reliable and she is an excellent home cleaner. I have recommended Time For You to lots of my friends so expect lots of enquiries. Thank you so much!”
Mrs Nimbus
Membury, Devon. EX13
“Thank you for your excellent cleaning service. I am home frequently during the week and I needed a local cleaner who I could rely on who would take the domestic chores off my hands. Our housekeeper has been amazing with her standard of work being second to none.”
Mrs Trudge
Exeter, Devon. EX5
“I would like to inform you that we are very pleased with the work your cleaning company has done for us and that we are very impressed by your cleaners and customer service which have been very unique, friendly and professional.”
Mr and Mrs Mason
Dalwood, Devon. EX13
“Thank you - we have been very impressed with your quality service. Always professional and friendly and you actually did what you said you would do and made sure everything was sorted for us. It's really nice to find a home cleaning company that we can really depend on.”
Mr Tytherleigh
Ottery St Mary, Devon. EX11
“We are so happy with our new home cleaner. So reliable and never lets us down. Thank you for your fantastic customer service – you really do have a unique cleaning company.”
Mrs Unwin
Axminster, Devon. EX13
“I was concerned about having somebody I didn't know come into our home, but I need not have worried. Our housekeeper has been excellent and she always does a really good cleaning job. We are very pleased with your quality cleaning service.”
Mrs Hands
Exeter, Devon. EX1
“Our housekeeper came to clean on Friday morning and did and excellent job - leaving the house clean and fresh. What fantastic cleaning service – thank you!”
Mrs Trust
Exeter, Devon. EX5
“Although we have only had a cleaner for a few weeks we are delighted with her work to date. Getting home to a well cleaned house at the end of a hectic week is just what we were hoping for when we contacted you. Thank you for your reliable and dependable service.”
Meet the Management Team






How It Works
It’s normal to worry about having someone you don’t know in your personal space. To put your mind at ease, we carefully vet each of our domestic cleaners, ensuring we find an experienced, reliable and trustworthy person for your home.
Our commitment to your safety and security is paramount. Our background check process is just one of the many ways we strive to deliver not only a spotless home but also complete peace of mind. Many cleaners join us from a care/teaching background and come with a police check. Those who don’t have a police check are asked to complete one. By inviting our professionals into your home, you can rest easy knowing that your property and loved ones are in capable, trustworthy hands. (*Police checked cleaner upon written request).
We understand that inviting someone into your home requires the utmost trust. That’s why we go above and beyond to ensure our cleaning professionals are not just skilled, but also honest, trustworthy and endorsed. Every member of our team has been thoroughly ID and reference checked. By choosing our service, you’re welcoming individuals whose excellence has been vouched for, and who we as a company, are confident to place into your home.
Our cleaning team brings a wealth of experience and professionalism to every job. Our cleaners have a keen eye for detail and efficient cleaning methods. They’re well-versed in handling different surfaces, tackling stubborn stains, and maintaining a tidy home, to give that ‘wow’ factor. By choosing our experienced cleaners, you’re opting for reliable, high-quality service that ensures your home is consistently clean and completed with care.
We take pride in the positive feedback we receive from our satisfied customers. Our dedication to providing top-notch cleaning services has earned us high ratings and glowing reviews from hundreds of households across the area. Many of our clients have been with us for years, a testament to our consistent quality and reliability. They praise our attention to detail, our cleaners’ friendly attitudes, and our commitment to going the extra mile. We’re not just telling you we’re good – our customers are. Their continued trust and recommendations speak volumes about the standard of service you can expect when you choose us for your home cleaning needs.
Our Comprehensive Lists of Home Cleaning Task Suggestions
Imagine coming home to a spotless house without lifting a finger. By hiring professional cleaners, you’re not just investing in a tidy home, you’re buying back precious time. No more weekends lost to chores. Instead, focus on what truly matters: quality time with loved ones, pursuing hobbies, or simply relaxing.
Let us handle the housework while you enjoy life to the fullest.
Let us know what is important to you!
Kitchen

- Dust and wipe all accessible surfaces
- Wipe and disinfect countertops
- Wipe down splashbacks and tiles
- Clean interior/exterior of kitchen cupboards
- Clean microwave interior and exterior
- Wipe down small appliances (toaster, kettle, coffee machine)
- Wipe switches, handles, and light fixtures
- Clean and ‘make gleam’ sink and taps
- Polish stainless steel surfaces
- Organise and tidy visible areas
- Clean and disinfect bins
- Take out rubbish and recycling
- Vacuum and mop floors
- Clean inside windows and windowsills
- Wipe down chairs and table
Living Areas & Other Rooms

- Dust and wipe all accessible surfaces
- Vacuum sofas and armchairs
- Fluff and straighten cushions
- Dust and clean lampshades and light fixtures
- Clean mirrors and picture frames
- Dust electronics (TV, stereo, game consoles)
- Clean inside windows and windowsills
- Tidy magazines, books, and remote controls
- Empty and clean wastebaskets
- Dust and clean ornaments
- Clean under furniture where accessible
- Vacuum carpets and rugs / Mop hard floors
- Dust skirting boards and corners for cobwebs
- Clean fireplace area (if applicable)
- Wipe down stair railings and banisters (if applicable)
Bedrooms

- Dust and wipe all accessible surfaces
- Clean mirrors and glass surfaces
- Make beds (change if fresh bedding provided)
- Vacuum and mop floors
- Clean interior windows and windowsills
- Dust and clean lampshades and light fixtures
- Dust electronics (TV, alarm clocks)
- Empty and clean wastebaskets
- Dust skirting boards and corners for cobwebs
- Clean under the bed if accessible
- Vacuum upholstered furniture
- Dust and clean ornaments and picture frames
- Wipe down closet doors and handles
- Fluff and arrange pillows and cushions
Bathrooms

- Clean toilet (bowl, seat, lid, tank, and base)
- Scrub and rinse shower/bathtub, including taps and showerhead
- Clean and polish sink and fixtures
- Polish mirrors
- Clean cabinet exteriors and countertops
- Empty and clean rubbish bins
- Scrub and clean tile grout
- Clean interior wondows and windowsills
- Vacuum and mop floor
- Wipe down towel rails and hooks
- Clean scale off taps and shower screens
- Remove cobwebs from corners and ceilings
Customise Cleaning Requests?
Have specific cleaning needs? Simply email, Whatsapp or call us with your additional cleaning requirements.
We’ll personally communicate these details to your dedicated domestic cleaner, ensuring your home receives the exact care you desire.
At Time for You Domestic Cleaning East Devon we understand the concerns you may have about letting a stranger into your home. That’s why we prioritise building trust with our clients. Our glowing testimonials reflect the satisfaction and peace of mind our customers experience, knowing their homes are cared for by reliable professionals.
Your comfort and satisfaction are our top priorities and we’re here to exceed your expectations.

Imagine coming home to wrinkle-free clothes without lifting a finger. No more wrestling with an ironing board or worrying about scorching your favourite top. It’s a small luxury that turns a dreaded chore into a delightful convenience.
Streaks and smudges vanish, replaced by sparkling glass that lets sunlight pour in unfiltered. Your home will shine from the inside out, giving you a clearer perspective on life – quite literally!
Enjoy More "Time For You" in 3 Easy Steps

Complete Our Form
The first step to working with us and finding your perfect cleaner is refreshingly simple. We invite you to complete our easy-to-use form, thoughtfully designed to help us understand your unique needs. By sharing your specific requirements and preferences, you enable us to match you with a cleaner who aligns with your household’s needs. This initial step ensures that we can tailor our service to your home, creating a bespoke cleaning experience.

We Call You Back
Our second step involves a personalised touch. After you’ve submitted your form, we’ll give you a call back. During this friendly chat, we’ll discuss your requirements in more detail, allowing us to gain a deeper understanding of your specific needs. This conversation helps us to refine our search and find the appropriate cleaner for your home. We believe that this personal approach sets the foundation for a cleaning service that truly caters to your individual preferences and lifestyle.

We Set Up Your Cleaner!
If you then decide to join us and all in put into place, the final step in our process is us introducing your cleaner! We help to arrange a meeting between you both – whether this is before the first clean, or on the same day. This introductory encounter allows you to get acquainted with the professional who will be caring for your home. It’s an opportunity to discuss any specific instructions, highlight areas of particular concern, and establish a comfortable rapport. We find that this personal introduction helps to build trust and ensures everyone is on the same page from the outset. With this meeting complete, you can look forward to enjoying a cleaner home and more ‘Time For You’, knowing that your cleaning needs are in capable and trusted hands.

Is it now the time to free up your work life balance?
Balancing career and household duties can be exhausting. Professional domestic cleaners help you reclaim valuable time for what’s important – your work, family, and personal life. Our expert services ensure a pristine home whilst giving you freedom to pursue interests or unwind. Invest in your work-life balance and enjoy a spotless home without the hassle.

Other Services Offered By Our Commercial Cleaning Company
We’re delighted to introduce our sister company, Cleaning South West, which specialises in additional services to complement our regular domestic cleaning. When you require a thorough deep clean or any other one-off services, Cleaning Southwest is at your disposal. They offer a range of specialised cleaning solutions, from intensive spring cleans to end-of-tenancy services, ensuring that all your cleaning needs are met with the same high standards you’ve come to expect from us. Whether it’s a single deep clean or a bespoke cleaning project, Cleaning Southwest is equipped to handle it with expertise and care.
Options
A deep clean can transform your property, breathing new life into every nook and cranny. This thorough process goes beyond the scope of regular cleaning, tackling those often-overlooked areas that accumulate dirt and grime over time. From skirting boards to light fixtures and from window frames to tile grout, a deep clean leaves no stone unturned. It not only enhances the aesthetic appeal of your home but also promotes a healthier living environment by eliminating hidden dust, allergens and bacteria. The result is a refreshingly clean space that looks brighter, feels more inviting and allows you to fully relax in your spotless surroundings. Whether you’re preparing for a special occasion, moving into a new property or simply wish to rejuvenate your living space, a professional deep clean offers unparalleled results and peace of mind.
An end of tenancy clean is an essential service that ensures a smooth transition between occupants of a property. This comprehensive cleaning process is designed to restore the home to its original pristine condition leaving it spotless for the next tenant or homeowner. A professional end of tenancy clean covers every aspect of the property from top to bottom including often neglected areas such as inside kitchen appliances behind radiators and atop ceiling fans. This thorough approach not only helps tenants secure their full deposit but also maintains positive relationships with landlords. For property owners it presents the home in its best light potentially increasing its value and appeal to prospective tenants or buyers. Moreover a properly executed end of tenancy clean saves time reduces stress and provides peace of mind during what can be a hectic moving period. It’s an investment that pays dividends in both financial and practical terms ensuring that everyone involved in the property transition is satisfied with the outcome.
A Spring clean offers a revitalising refresh for your property, banishing the winter doldrums and welcoming the new season with open arms. This thorough service goes beyond routine cleaning to tackle those tasks often overlooked in day-to-day maintenance. From cleaning interior windows to dusting ceiling corners and refreshing spaces, a Spring clean breathes new life into every room. It’s an opportunity to declutter, reorganise and deep clean, creating a healthier more inviting living environment. The process not only improves the appearance of your home but also enhances its functionality, making everyday living more enjoyable. A professional Spring clean can uncover and address minor issues before they become major problems saving you time and money in the long run. Moreover, the psychological benefits of a freshly Spring-cleaned home are immense, providing a sense of renewal and a clean slate for the year ahead. Whether you’re preparing to entertain guests or simply want to enjoy a spotless living space, a Spring clean is an invaluable investment in your property and well-being.
A probate house clean is a respectful service designed to prepare a property for sale or transfer after a bereavement. Our team approaches this task with sensitivity, thoroughly cleaning and organising the home. This service aims to maximise property value whilst easing the burden on grieving families. By offering comprehensive cleaning support, we provide practical assistance during a challenging time, allowing executors and family members to focus on other important matters. Our goal is to simplify one aspect of the probate process, offering both efficiency and peace of mind.
After builders have completed their work, a professional post-construction clean is invaluable. This specialised service tackles the unique challenges left behind by renovations or new builds. Our expert cleaners remove stubborn dust, debris and building materials that settle on every surface. Our thorough approach ensures that hidden areas are not overlooked, preventing long-term dust issues. This service not only saves you time and effort but also protects your investment, allowing you to fully enjoy your newly renovated space without the lingering mess of construction. With our post-construction clean, your property will be transformed from a building site to a beautifully finished home, ready for immediate use.
FAQs
In our Frequently Asked Questions section, you’ll find answers to some of the most common queries about our cleaning services. If you don’t see the information you’re looking for, we’d love to hear from you! Please feel free to email or call us, and we’ll do our very best to answer any questions you may have.
The Householder's attention is drawn in particular to the provisions of clauses 11.3 and 11.4, and the privacy policy referenced in clause 11.4, which govern the transfer of information between Time For You and Time For You Limited.
- 1. DEFINITIONS
- For the purpose of this Agreement:
- 1.1
- The Term "Time For You" means the franchisee of Time For You Limited whose details are stated overleaf;
- 1.2
- The term "Householder" means the Householder or Householders whose details appear overleaf, and the singular term shall be deemed to include the plural where applicable;
- 1.3
- The term "Time For You Limited" means Time For You Limited (registered in England and Wales with company number 4325626), the franchisor which grants all franchises for Time For You Limited businesses;
- 1.4
- The term "Retainer" shall mean the payments stated overleaf to be made by the Householder to Time For You;
- 1.5
- The term "Website" means the website at www.timeforyou.cleaning operated by Time For You Limited; and
- 1.6
- The term "Cleaner" means a cleaner from the database of cleaners maintained by Time For You.
- 1.7
- The term "Privacy Policy" means the Time For You Limited Privacy Policy available here.
- 1.8
- The term "Householder's Associate" means any person who is a husband, wife, civil partner, son, daughter, brother or sister of the Householder who lives at the Householder's premises.
- 1.9
- The term "Notice of Right to Cancel" shall mean the Notice of Right to Cancel which accompanies and forms part of the Agreement.
- 1.10
- The terms "Services" shall mean the services delivered by Time For You pursuant to the Agreement which includes the recruitment, vetting, organisation, introduction and administration of the Cleaner to the Householder.
- 2. AMENDMENTS
- 2.1
- Time For You reserves the right to amend the terms and conditions of this Agreement, and shall inform the Householder of such changes by posting them to the Website, and/or sending or otherwise providing them to the Householder, not less than thirty (30) days before implementation of such changes.
- 3. INTRODUCTION
- 3.1
- Time For You shall introduce a Cleaner to the Householder subject to the terms and conditions of this Agreement, to provide the hours of work specified overleaf as may be varied from time to time by prior agreement between the Householder and the Cleaner subject to the Householder's compliance with the minimum Retainer specified by Time For You from time to time. Note that changes to the number of hours shall affect payment to Time For You.
- 3.2
- The Householder shall pay Time For You the Retainer for the introduction of the Cleaner and ongoing support for the duration of the Agreement.
- 3.3
- This Agreement will be for a minimum initial period of thirteen (13) weeks as from the date of signature and shall continue thereafter on a month-to-month basis.
- 4. PAYMENT OF TIME FOR YOU RETAINER
- 4.1
- The Householder shall sign, and return to Time For You, the standing order / direct debit mandate authorising payment of the Retainer, as specified overleaf, to be made from the Householder's bank to Time For You quarterly in advance. Such payments shall continue until the Agreement is terminated in accordance with Clause 9 or cancelled under Clause 10.
- 4.2
- The payment of the Retainer for the initial period is payable on signature of the Agreement. However, Time For You shall not forward the standing order mandate for future payments to the Householder's bank until after a Cleaner has been retained by the Householder.
- 4.3
- Any change to the hours as stated overleaf should be reported in advance to Time For You by the Householder and shall be subject to the appropriate adjustment to the amount of the Retainer.
- 4.4
- If a Cleaner is retained by the Householder for more hours than originally agreed, without the Householder paying an additional fee to Time For You, Time For You reserves the right to claim the additional fee due, plus interest, for any period that the additional fee became payable but remained unpaid.
- 4.5
- Where the payment by the Householder of the Retainer or any other sum payable under this Agreement is not received by Time For You by the due date, Time For You reserves the right to charge the Householder interest at the prevailing Bank of England Base Rate plus 2% for each day that the total amount outstanding or any part of it remains unpaid.
- 4.6
- The failure to pay any Retainer payment for more than one month shall constitute a serious breach for the purposes of Clause 9.3 and Time For You shall accordingly be able to terminate this Agreement without prejudice to its right to charge interest on the overdue amount and/or to recover the outstanding amounts and its reasonable costs incurred in so doing.
- 5. HOUSEHOLDER OBLIGATIONS
- 5.1
- The Cleaner is introduced to the Householder as a self-employed cleaner and the Householder shall retain the Cleaner under a "Contract for Services", which for the avoidance of doubt shall be a separate contractual arrangement between the Householder and the Cleaner only. The Householder shall agree directly with the Cleaner the terms of that contract.
- 5.2
- The Householder shall agree with the Cleaner directly what services are to be performed by the Cleaner, and such services shall form the basis of the Cleaner's obligations under the Contract for Services to be entered into. The Householder may change the scope and manner of the services contracted for under the terms of the Contract for Services at any time by reaching mutual agreement with the Cleaner.
- 5.3
- The Householder shall pay any Cleaner retained by the Householder at the rate agreed in the Contract for Services and such fees shall be paid directly to the Cleaner in accordance with that agreement.
- 5.4
- The Householder shall provide a safe working environment for the Cleaner at all times.
- 6. OBLIGATIONS OF TIME FOR YOU
- 6.1
- Time For You shall introduce a Cleaner to the Householder in accordance with Clause 3.1.
- 6.2
- Where the Householder is unhappy with the Cleaner introduced by Time For You and/or notifies Time For You that, for whatever reason, the Cleaner's services are to cease permanently, Time For You shall:
- 6.2.1
- endeavour to introduce a replacement Cleaner to the Householder; and
- 6.2.2
- issue the Householder with a refund or credit for any period that the Householder is without a Cleaner following the Householder's notification of the same, save to the extent that by agreement with the Householder the replacement Cleaner provides additional services to compensate the Householder for services not received by the Householder during the period when there was no Cleaner retained. In such circumstances, the Agreement shall continue unaffected and all of the terms shall continue to apply.
- 6.3
- In the event that a suitable replacement Cleaner cannot be found and introduced to the Householder, then termination under Clauses 9.1 and/or 9.2 may apply.
- 6.4
- In performing its obligations under this Agreement Time For You shall use its reasonable care and skill.
- 7. INSURANCE
- 7.1
- In respect of each Cleaner introduced by Time For You and retained by the Householder, Time For You shall provide Public Liability insurance which provides indemnity cover.
- 7.2
- The limit of the cover of the Public Liability insurance is no less than a minimum of £2,000,000. Neither Time For You nor its insurers shall be liable for the first £100 of any claim / event nor for any claim / event of £100 or less in value. However, where Clause 8.2 applies, Time For You may also be liable for the first £100 of any claim / event.
- 7.3
- The Householder shall have adequate insurance cover in place against liabilities to the Cleaner and shall produce to Time For You a copy of the appropriate insurance policy and certificate if so requested by Time For You. (This may be in the form of a general household insurance policy.)
- 7.4
- The Householder shall not be covered by Time For You's insurance policy in the following circumstances:
- 7.4.1
- where the cleaner is not introduced by Time For You;
- 7.4.2
- where the materials or equipment used by the Cleaner are not provided directly by the Householder;
- 7.4.3
- where the terms of this Agreement are otherwise breached.
- 7.5
- No claims for bleach damage shall be accepted.
- 8. LIABILITY
- 8.1
- Subject to Clause 8.2 below, Time For You shall not be liable for:
- 8.1.1
- any loss or damage in excess of the limit of its Public Liability insurance cover or outside the scope of its cover, as described in Clause 7;
- 8.1.2
- any losses incurred by the Householder as a result of any failure of a retained Cleaner to comply with his or her contractual obligations under the Contract for Services for whatever reason;
- 8.1.3
- failure of any retained Cleaner to return keys and any loss that may arise as a result;
- 8.1.4
- collusion or theft of property or possessions by a retained Cleaner.
- 8.2
- Time For You shall be liable to the Householder:
- 8.2.1
- where Time For You has not fulfilled its obligations to perform with reasonable care and skill under this Agreement or has failed to perform its obligations at all or to any significant extent;
- 8.2.2
- for death or personal injury caused by its negligence.
- 8.3
- Nothing in this Agreement shall affect the statutory rights of the Householder as a consumer.
- 9. TERMINATION
- 9.1
- Time For You may terminate the Agreement at any time by giving not less than one calendar month's notice in writing to the Householder. In such circumstances, the balance (if any) of the Retainer for the period after expiry of the notice shall be refunded to the Householder. Clauses 9.5 - 9.7 shall continue to apply.
- 9.2
- The Householder may terminate the Agreement to take effect at any time after the initial 13 week period by giving not less than one calendar month's notice in writing to Time For You. In such circumstances, the balance (if any) of the Retainer for the period after expiry of the notice shall be refunded to the Householder unless expiry of the notice falls within the initial period in which case the Agreement shall terminate immediately after the initial period and without refund. If for whatever reason the initial payment has not been made to Time For You at the time the Householder serves notice of termination, the Householder shall remain liable to make such payment to Time For You. Clauses 9.5 - 9.7 shall continue to apply. (The provisions of this Clause 9.2 do not affect the rights of the Householder in respect of cancellation as set out in Clause 10.)
- 9.3
- Notwithstanding Clause 9.1, where the Householder has committed a serious breach of the terms of the Agreement, Time For You is entitled to terminate the Agreement immediately on written notice to the Householder, and, where applicable, Time For You shall take further action in connection with the said serious breach. Clauses 9.5 - 9.7 shall continue to apply.
- 9.4
- Notwithstanding Clause 9.2, where Time For You has committed a serious breach of the terms of the Agreement, the Householder is entitled to terminate the Agreement immediately on written notice to Time For You. In such circumstances, the balance of the Retainer for the remainder of the then current quarter shall be refunded to the Householder. In these circumstances, the remainder of this Clause 9 shall not apply to the Householder.
- 9.5
- The Householder will pay Time For You £1000 immediately on receipt of a written demand, if within twelve months of the termination of the Agreement the Householder or the Householder's Associate either directly or indirectly employs or contracts with any Cleaner who has been introduced by Time For You to the Householder during the term of the Agreement.
- 9.6
- Where the Householder cancels the standing order / direct debit mandate without giving one calendar month's notice to Time For You in writing, Time For You reserves the right to charge the Householder for any reasonable expenses incurred in respect of that cancellation in addition to any outstanding fee that remains due and payable plus interest.
- 9.7
- It is the responsibility of the Householder to ensure that the standing order mandate paying the Retainer to Time For You is cancelled by the Householder's bank upon termination of the Agreement. Payments received for any period after the Agreement has terminated shall incur an administration charge of up to a maximum of £25, the actual amount to be the costs and expenses incurred by Time For You in returning any such payment.
- 10. CANCELLATION
- 10.1
- The Notice of the Right to Cancel forms part of this Agreement.
- 10.2
- The Householder confirms that they have been encouraged to read the Notice of the Right to Cancel.
- 10.3
- The Householder is required to sign the Notice of the Right to Cancel if it would like Time For You to commence the delivery of its Services pursuant to this Agreement immediately.
- 10.4
- The Householder is not required to sign the Notice of the Right to Cancel if it would like Time For You to commence the delivery of its Services pursuant to this Agreement following the expiration of 14 days from the date the Agreement was entered into.
- 10.5
- Upon signing the Notice of the Right to Cancel and this Agreement, the Householder agrees to pay Time For You the following sums to acknowledge the Services delivered by Time For You, in the event that a notice of cancellation is served pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations within 14 days of the date of this Agreement:
- 10.5.1
- a sum no greater than £50 if the Cleaner has not commenced their Contract for Services; or
- 10.5.2
- a sum no greater than the Retainer if the Cleaner has commenced the performance of their Contract for Services.
- 10.6
- The Householder agrees that the payments referred to above may be deducted from the Retainer held by Time For You or that the Householder will pay Time For You immediately on receipt of a written demand.
- 10.7
- The provisions of Clauses 9.5 to 9.7 shall apply on cancellation of the Agreement under this Clause.
- 10.8
- The provisions of Clause 10.5 shall not apply if the Householder terminates the Agreement in response to a serious breach by Time For You.
- 11. GENERAL
- 11.1
- Unless expressly stated otherwise, all representations, rights and obligations entered into by persons named as the Householder overleaf, if more than one, are given or entered into jointly and severally by each of those persons. Accordingly Time For You may take action against any one or more of such persons and may release or compromise the liability of any one or more of such persons without affecting the liability of the other(s).
- 11.2
- If any provision of this Agreement shall be found to be void, invalid or unenforceable, whether by a court of law, agreement of the parties or otherwise, the remainder of this Agreement shall remain in full force and effect notwithstanding any such invalidity, illegality or unenforceability but the provision in question shall be deleted.
- 11.3
- The Householder agrees to Time For You passing its non-financial personal data to Time For You Limited who may use it in accordance with the Privacy Policy, which shall include processing for the purposes of administration or to assist Time For You Limited in enforcing the terms of the franchise agreement with Time For You. Such data shall not be used by Time For You Limited for marketing purposes nor shall it be passed to any third party unless required to do so by law or in accordance with the terms of the Privacy Policy and/or franchise agreement between Time For You Limited and its franchisee.
- 11.4
- The Householder agrees to Time For You Limited transferring the personal data submitted by it to Time For You, in order for Time For You to perform its obligations under this Agreement, in accordance with the Privacy Policy.
- 11.5
- Any notice under this Agreement shall be in writing and (with the exception of the Notice of the Right to Cancel) shall be effective on actual or deemed receipt. Notice shall be given by personal service or by first class prepaid mail or by e-mail and shall be addressed to Time For You or to the Householder, as appropriate, at one of the addresses stated overleaf. Either party may, by written notice to the other, change the address to which notices to it may be sent. Deemed receipt shall occur in the case of personal service or e-mail on delivery and in the case of first class prepaid mail on the second working day after posting.
- 11.6
- Time For You will upon written request from a Householder endeavour to provide cleaners who have been police checked subject to availability of such police checked cleaners in an area reasonably close to the Householder.
- 11.7
- Time For You reserves the right to cancel, amend, withdraw or change any promotion, special offer or other marketing offer howsoever made without any prior notice or approval to or from the Householder.
Ensuring the security and safety of your home is our top priority at Time For You. We understand the trust you place in us when you invite our cleaners into your home. Here’s how we ensure peace of mind through stringent vetting and comprehensive security measures.
Thorough Vetting Process
We take the time to carefully interview all the cleaners we work with, allowing us to personally gauge their reliability and professionalism. We not only look for cleaning skills but also for individuals who exhibit trustworthiness and honesty. Cleaners are ID checked and their proof of address is verified.
DBS Checked Cleaners
To ensure your home’s security, many of our cleaners are DBS checked. Knowing that your cleaner has been DBS checked provides an additional layer of security and peace of mind. (As per our T&C's, please request via writing/email a police checked cleaner, if this is criteria that is vital to you).
Legal Employment Status
We ensure that every cleaner we work with has the legal right to work in the UK. This is a critical part of our vetting process, as it ensures compliance with UK laws and protects both our clients and our business.
Reference Checks
References are crucial in our selection process. This step helps us ascertain their reliability, work ethic, and history of client satisfaction.
Insured Cleaning Services
Despite our rigorous vetting process, we understand that accidents can happen. That’s why we are insured against accidental damages (excluding the use of bleach). If something does go wrong during a cleaning session, we will work closely with you to resolve the issue swiftly and effectively. Our insurance coverage offers you an additional layer of protection and peace of mind.
Conclusion
At Time For You, the security and safety of your home are paramount. Through our thorough vetting process, DBS checks, legal employment verification, and reference checks, we ensure that only the most reliable and trustworthy cleaners enter your home.
When it comes to keeping your home immaculate, sometimes you need a bit more than just standard cleaning services. At Time For You, we understand that every household has unique needs, which is why we offer the flexibility to request additional tasks like ironing and general housekeeping. Our goal is to provide a comprehensive solution tailored to your lifestyle.
Discussing Your Needs: Introductory Meeting
At the beginning of our partnership, we conduct an introductory call to understand your specific requirements. During this session, we will discuss all the tasks you would like assistance with, including any additional services such as ironing, bed changing, and general tidying. This is all captured in a job sheet, specific to your property.
Finding the Right Cleaner
After our meeting, we will match you with a cleaner who is well-suited to handle the tasks you require. We aim to provide you with a professional who can seamlessly integrate into your household and take care of your personalised needs.
Additional Services Offered
Ironing Service
Ironing can be a time-consuming chore. Our cleaners can take this task off your hands, ensuring your clothes are neatly pressed and ready to wear. Simply let us know during your introductory call, and we'll find a cleaner who offers ironing services.
Housekeeping Services
Beyond just cleaning, our team can help with a variety of housekeeping tasks. This includes bed changing, tidying, and more. These additional services are designed to make your daily life easier and more organised.
Are you considering hiring a professional cleaning service and wondering, "How much does a cleaner cost?" Setting up payments for domestic cleaning services is a breeze with Time For You. In this article, we'll walk you through the straightforward steps to ensure your payment process is seamless, secure, and convenient.
Understanding the Pricing Structure
Before diving into the payment setup, it's crucial to understand the cost structure. The cost of a cleaner can vary based on factors such as frequency of cleaning. Typically, our rates are £19.95ph for fortnightly cleans and £18.50ph for weekly cleans (inc vat). These rates are split, where typically you £14ph of this rate directly to the cleaner, after each clean, via cash or bank transfer. The remianing portion is paid to Time For You, to cover administration, management and insurance of your cleans, on a quarterly basis, in advance, via a Direct Debit.
How to Set Up Payments
1. Choose Your Cleaning Plan
Firstly, decide on the cleaning plan that best suits your needs. Time For You offers flexible plans, whether you need a one-off clean, regular weekly cleans, or fortnightly services (we do not offer monthly cleans).
2. Payment Methods
Direct Debit: This is the method used to pay your quarterly management fee, ensuring your payments are automated and on time.
Cash/bank transfer: You can choose either option to pay your cleaner directly, after each clean.
3. Setting Up Direct Debit
To set up a Direct Debit, follow these simple steps:
Contact Us: Reach out to our customer service team to initiate the process and set-up your first meeting.
Provide Details: You'll need to provide your bank account information.
Confirmation: We'll send a confirmation email with all the details.
Activation: Your Direct Debit will be activated, and payments will be automatically deducted as per the agreed schedule.
When it comes to welcoming someone new into your home, it’s natural to want to maybe meet them beforehand. At Time For You, we understand the importance of trust and comfort in establishing a long-term and regular cleaning service. But can you meet the cleaner before they start working in your home? The answer is yes - we would ask the cleaner to contact you and arrange this directly. Or you can meet your cleaner on the day of the first clean, and have them start straight away, knowing Time For You are confident in who we are introducing.
Introduction: The Importance of Meeting Your Cleaner
Meeting your cleaner in person before/as they begin their duties can help with their settling in and the quality of service, building a trusting relationship. It provides an opportunity to discuss your specific needs, preferences, and any concerns you might have. This initial meeting helps to set the tone for a successful and harmonious working relationship.
Why Meeting Your Cleaner Matters
Establishing a Routine: Discussing your routine upfront ensures that the cleaner understands your schedule and can work around it seamlessly. Whether you prefer morning cleanings or afternoons, establishing this from the start is crucial.
Product Preferences: As mentioned in our service details, our cleaners use your own cleaning products. Meeting your cleaner allows you to demonstrate which products you prefer and how they should be used. This ensures consistency and satisfaction in the cleaning results. By using your products and equipment, it also prevents any cross contamination between households.
Timings and Availability: Everyone’s schedule is different, and flexibility is key. During your initial call with Time For You, you can confirm the best times for the cleaner to visit, ensuring there are no disruptions to your daily life.
Building Trust and Comfort: Getting to know each other personally helps to build a rapport. This is particularly important since our service is designed to be long-term and regular. A good relationship ensures a smoother, more enjoyable experience for both parties.
When life gets busy, it’s crucial to have a cleaning service that can keep up with your changing schedule. At Time For You, we understand the need for flexibility and are committed to accommodating your routine as much as possible. Let’s explore how we can tailor our cleaning services to fit your lifestyle.
Flexible Scheduling
We recommend agreeing on a specific time and day with your regular cleaner to help manage schedules efficiently. However, we understand that routines can change due to various reasons. Whether you need to adjust your cleaning day or time, we will do our utmost to provide the flexibility you need. Simply get in touch with us, and we will work to find a suitable arrangement.
Accommodating Changes
Our priority is your satisfaction. If you find yourself needing to update your cleaning schedule, don’t hesitate to contact us. We strive to be as accommodating as possible, whether you need a one-off cleaning or an adjustment to your regular cleaning schedule. Just ask, and we’ll do our best to meet your needs.
What happens if your regular cleaner falls ill or takes a well-deserved break? At Time For You, we know that life can be unpredictable, and we are committed to trying to ensure your cleaning schedule remains uninterrupted. Here’s what we do to provide a replacement cleaner and keep your home spotless.
Quick Response from Your Account Manager
When your cleaner needs time off due to illness or holidays, we understand the inconvenience it may cause. If your cleaner informs you of their unavailability, simply reach out to Time For You. They will promptly discuss your preferences and requirements to arrange a suitable replacement cleaner. This ensures you remain informed and any disruption is minimised. (Cover is subject to availability and may require flexibility).
Swift Arrangements for a Replacement Cleaner
With our vast network of professional cleaners, we aim to quickly organise a replacement cleaner who meets your needs. We aim to provide you with a replacement cleaner at a time and date that suits your schedule. Your account manager will handle all the arrangements, ensuring a smooth transition so your home stays immaculate without missing a beat.
Options for Long-Term Replacement
Should you wish to find a more permanent solution during your cleaner’s absence, we are here to help. We will collaborate with you to identify a cleaner who aligns with your specific preferences and requirements. Our goal is to maintain the high standards you expect from Time For You, ensuring continuity of service and peace of mind.
Understanding the cancellation policy of a cleaning service is essential for both peace of mind and effective planning. At Time For You, we pride ourselves on being transparent and flexible, ensuring our clients are always informed about their options. Whether you're dealing with unexpected changes or simply reassessing your cleaning needs, our cancellation policy is designed to be fair and straightforward.
Cancellation Policy Details: Initial 13-Week Period
During the first 13 weeks of your contract with us, we aim to show you the high standards of our cleaning service. This introductory period allows you to experience the quality and consistency of our work and is your minimum commitment. Your quaterly fee for this initial quarter is non-refundable if you decided to leave before the first 13 weeks ended.
After the Introductory Period
Once you have passed the initial 13-week period, our cancellation policy becomes a one-month notice period. This means if you wish to cancel your contract, you need to provide us with at least one month's notice.
Contacting Your Account Manager
We understand that unforeseen circumstances can arise. If you're experiencing any issues or need assistance, please don't hesitate to contact your dedicated account manager. We are here to help and ensure your experience with us remains positive and hassle-free.
Why We Have This Policy
Our one-month cancellation policy after the introductory period ensures we can manage our resources effectively and continue providing top-notch cleaning services to all our clients. It also gives you enough time to consider your decision and make any necessary arrangements without feeling rushed.
Conclusion
At Time For You, our cancellation policy is designed with your convenience in mind. With clear guidelines and a supportive team ready to assist, we strive to make your experience as seamless as possible. Should you have any questions or require further information, our account managers are always available to help.
Yes! Time For You is all about ensuring that you have a tailored service that is bespoke to your needs. We will work with you to ensure we have a thorough understanding of your needs and preferences and use them to find the best cleaner for you.
Direct Communication with the Cleaner
Providing feedback directly to your cleaner can be beneficial in some instances, especially when it pertains to simple instructions or minor adjustments to the cleaning routine. This often leads to quicker resolutions, as you can ensure your message is conveyed correctly, and it builds a better working relationship between you and the cleaner. However, remember to always maintain respect and professionalism in your conversations.
Communicating Through the Company
On the other hand, larger issues, complaints, or constructive feedback are usually better channelled through the cleaning company's management or customer service team. This way, they can document your feedback, ensure it's addressed at a higher level, and implement solutions. This process also helps the company maintain a standard of quality across all their cleaning staff.
When it comes to hiring a cleaner, understanding what tasks they will complete during each visit is crucial for maintaining a spotless and organised home. Here’s an in-depth guide on how these tasks are determined:
Initial Consultation
The process begins with an introductory phone call where both parties, homeowner and the cleaning service provider (Time For You), discuss expectations and requirements. This consultation serves as the foundation for creating a customised cleaning plan tailored specifically to your needs.
Customised Cleaning Plan
Based on the information gathered from the needs assessment, we develop a customised cleaning plan outlining which tasks will be performed during each visit. The plan typically includes:
Regular responsibilities such as dusting, vacuuming, mopping floors, changing bed linens and cleaning the kitchen, living areas, bedrooms and bathrooms.
Rota duties such as internal window cleaning, as an example.
Each task is assigned based on its importance and frequency required.
The Power of Reviews: In today's digital landscape, reviews are indispensable for any business. They offer potential customers valuable insights into the quality and reliability of a service. As the premier UK-based Domestic Cleaning Franchise, Time For You prides itself on its outstanding ratings and genuine reviews from satisfied clients. Our reputation isn't just built on claims; our customer feedback speaks volumes!
TrustPilot Accolades: When it comes to trusted review platforms, TrustPilot is a go-to source. Nationally, Time For You holds an impressive 4.4-star rating on TrustPilot with over 400 five-star reviews. These numbers reflect our unwavering commitment to delivering top-tier domestic cleaning services across the UK.
Key Highlights from Customer Reviews:
Reliability: Customers frequently praise us for being dependable not only in terms of cleaning quality but also punctuality.
Professionalism: Our franchisees are lauded for their professionalism and friendly demeanour which enhance the overall experience.
Comprehensive Cleaning: From one-off deep cleans to regular weekly services, thoroughness is a common theme amongst reviewers.
Customer Service: Excellent customer service shines through every interaction from initial booking to post-service follow-ups.